Term and Conditions

Last Updated: [Insert Date]

Welcome to CAFilaShop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.cafilashop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Customers

CAFilaShop specializes in premium FILA footwear for:

• Men seeking performance and casual footwear (MEN’S FOOTWEAR, Boots, Running/Walking)
• Women looking for stylish and comfortable options (WOMEN’S FOOTWEAR, Casual, Sandals/Slippers)
• Kids needing durable footwear (KIDS’ FOOTWEAR)
• Fashion-conscious individuals interested in oversized styles and accessories (Oversized, Socks)

We serve customers worldwide, excluding certain Asian and remote regions.

2. Website Use

2.1 Access and Accounts

You may browse our site without creating an account, but purchasing requires account creation. You must provide accurate information and keep login details secure.

2.2 User Responsibilities

• Do not use our site for unlawful purposes
• Do not attempt to interfere with site operations
• Do not misuse our intellectual property

3. Products and Services

3.1 Product Descriptions

We strive for accurate product representations in our:

• Running/Walking shoes
• Casual footwear
• Boots
• Sandals/Slippers
• Socks

Colors may vary slightly due to monitor settings. Sizes follow standard FILA measurements.

3.2 Product Availability

All orders are subject to availability. We reserve the right to limit quantities and refuse service.

4. Orders and Payments

4.1 Order Process

1. Select items and add to cart
2. Proceed to checkout
3. Enter shipping details
4. Choose payment method
5. Review and place order

Order confirmation emails will be sent upon successful placement.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store credit card details.

4.3 Pricing

All prices are in USD unless stated otherwise. Prices may change without notice but won’t affect confirmed orders.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days.

5.2 Shipping Options

Method	Cost	Carrier	Delivery Time
Standard Shipping	$12.95	DHL or FedEx	10-15 business days after dispatch
Free Shipping	Free (orders over $50)	EMS	15-25 business days after dispatch

5.3 Delivery Areas

We ship worldwide except to certain Asian and remote regions. Customers are responsible for any customs fees.

6. Returns and Exchanges

6.1 Return Policy

You may return most unworn items within 15 days of delivery, with original packaging and tags attached. Non-returnable items include:

• Socks
• Slippers from our Sandals/Slippers collection

6.2 Return Process

1. Email [email protected] within 15 days
2. Wait for return authorization (2 business days)
3. Ship items to our Toronto facility with RMA number
4. Allow 3-5 business days for refund processing

Original shipping fees are non-refundable unless the return is due to our error.

6.3 Exchanges

Size exchanges are available for Running/Walking shoes, Casual footwear, and Boots. Include your preferred size/color with your return.

7. Intellectual Property

All content on our site, including logos, designs, and product images, are owned by CAFilaShop or our licensors. Unauthorized use is prohibited.

8. Limitation of Liability

CAFilaShop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays beyond our reasonable control
• Minor variations in product appearance

Our total liability shall not exceed the purchase price of the products in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Governing Law

These terms are governed by the laws of Ontario, Canada. Any disputes shall be resolved in Toronto courts.

11. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

12. Contact Us

For questions about these Terms:

CAFilaShop
4985 Islington Ave, Toronto, CA M8V 3B6
Email: [email protected]