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Welcome to CAFilaShop (“we”, “our”, or “us”). We are committed to protecting your privacy while you shop for our premium FILA footwear collections including Men’s Footwear, Women’s Footwear, Kids’ Footwear, and specialized categories like Running/Walking shoes and Oversized styles. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cafilashop.com.

1. Information We Collect

To provide our global customers with secure payment options and personalized shopping experiences, we collect:

  • Personal Information: Name, email address, shipping/billing address, phone number, payment information (processed securely through PCI-compliant systems)
  • Transaction Data: Purchase history, product preferences (e.g., interest in Casual footwear or Sandals/Slippers), order details
  • Technical Data: IP address, browser type, device information, browsing behavior on our site
  • Marketing Data: Preferences for receiving marketing communications from us

2. How We Use Your Information

We use your information to:

  • Process your orders for FILA footwear and related products
  • Provide secure payment processing through Visa, MasterCard, JCB, and PayPal
  • Improve our website and product offerings (e.g., analyzing trends in Running/Walking shoes or Kids’ collections)
  • Send you relevant offers and updates about our products (you may opt-out anytime)
  • Prevent fraud and enhance the security of our Toronto-based operations
  • Comply with legal obligations and protect our rights

3. Sharing and Disclosure

We may share your information with:

  • Payment Processors: To complete transactions using our secure payment options
  • Shipping Providers: To deliver your FILA products worldwide (excluding certain Asian and remote regions)
  • Service Providers: Companies that help us operate our website and business
  • Legal Authorities: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data security is as important to us as the quality of our FILA footwear:

  • Data is stored on secure servers with industry-standard protections
  • All transactions are encrypted using SSL technology
  • We maintain PCI compliance for payment processing
  • Regular security audits are conducted to protect your information

While we implement robust security measures, no internet transmission is 100% secure. We encourage you to protect your account credentials and contact us immediately at [email protected] if you suspect any unauthorized activity.

5. Your Rights

As a valued CAFilaShop customer, you have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact our Toronto-based team at [email protected].

6. Cookies and Tracking Technologies

Like premium footwear needs proper support, our website uses cookies to enhance your shopping experience:

  • Essential Cookies: Necessary for secure checkout and site functionality
  • Analytics Cookies: Help us understand how customers browse our collections (e.g., interest in Boots vs. Casual styles)
  • Marketing Cookies: Allow us to show relevant FILA product ads

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.

7. International Data Transfers

As we serve customers globally (excluding certain regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While we offer Kids’ Footwear collections, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For privacy-related questions or concerns, please contact:

CAFilaShop Privacy Officer
4985 Islington Ave, Toronto, ON M8V 3B6
Email: [email protected]

Thank you for trusting CAFilaShop with your footwear needs and your personal information. We value your privacy as much as we value providing quality FILA products to customers worldwide.